We at PAAVRI value our customers’ satisfaction and strive to provide high-quality products. If, for any reason, you are not completely satisfied with your purchase of PAAVRI 3D PVC Panels, we offer a return and exchange policy subject to the following conditions:

1. Timeframe: Returns and exchanges must be requested within two weeks (14 calendar days) from the date of receiving the product.

2. Original Condition: The panels must be unused and in their original condition, including all packaging materials, labels, and accessories.

3. Original Invoice: The return or exchange request must be accompanied by the original invoice or proof of purchase.

4. Handling Charge: All returned items are subject to a 37% handling charge. This charge will be deducted from the total refund amount.

Return Process:

• Please send an email to [email protected] with your name and order number to initiate the return or exchange process.
• Once your request is received, our customer support team will provide you with a return form.
• Fill out the return form completely and accurately, and attach it to the shipment box.

Refund Process:

• Upon receiving the returned items and verifying their condition, we will initiate the refund process.
• The refund will be issued to your original payment method, excluding the shipping costs.
• Please note that it may take several business days for the refund to be processed and reflected in your account.

Please keep in mind the following additional points:

• PAAVRI reserves the right to refuse returns or exchanges that do not meet the specified conditions.
• Customers are responsible for the return shipping costs unless the return is due to a defect or an error on our part.
• In case of damage during shipping, please notify us immediately upon receipt of the product. We will work with you to resolve the issue promptly.

We appreciate your understanding of our return and exchange policy for PAAVRI 3D PVC Panels. If you have any further questions or require assistance, please do not hesitate to contact our customer support team.

Thank you for choosing PAAVRI.